ADA compliance services, end to end
Most vendors sell you one slice of the problem — a scan here, a widget there — and leave you to stitch the rest together. Our ADA compliance services cover the entire lifecycle so you have a single partner accountable for the outcome: we find the barriers, fix them by hand in your code, document conformance, and keep watch as your site changes.
The standard that matters for U.S. businesses is WCAG 2.1 Level AA. It’s the benchmark the Department of Justice and the courts consistently reference when applying ADA Title III to websites, and it’s the same baseline behind Section 508 for federal work. Conforming to it is how a private business demonstrates that its site is usable by people who rely on assistive technology — and how it stays out of the demand-letter pipeline.
The four phases of real compliance
Compliance isn’t a one-time purchase; it’s a cycle. Here’s how the pieces fit together, and where each connects to a dedicated service.
| Phase | What happens | Deliverable |
|---|---|---|
| 1. Audit | Manual + automated testing against WCAG 2.1 AA | Prioritized issue report |
| 2. Remediate | Hand-fixing the code, content, and components | A genuinely accessible site |
| 3. Document | Capturing conformance in a formal report | VPAT + accessibility statement |
| 4. Monitor | Re-testing as pages and products change | Ongoing conformance |
1. Audit — find every barrier
We start with a website accessibility audit that pairs automated scanners with manual accessibility testing on real assistive technology: NVDA, JAWS, and VoiceOver screen readers, plus full keyboard navigation. Automated tools alone catch only a fraction of the WCAG success criteria — judgment calls like meaningful alt text, logical heading structure, and whether an ARIA widget actually announces correctly need a human. The audit maps findings to the POUR principles (Perceivable, Operable, Understandable, Robust) and ranks them by severity.
2. Remediate — fix the code, not the symptom
This is the work that overlays skip. Our team does manual accessibility remediation directly in your templates and components:
- Perceivable: descriptive alt text, captions, and color contrast that meets the AA ratio
- Operable: complete keyboard navigation, visible focus, no keyboard traps
- Understandable: clear labels, predictable behavior, accessible error messages on forms
- Robust: valid semantic HTML and correct ARIA so assistive tech can parse it
Because we change the underlying markup, the fixes hold up for screen reader and keyboard users and survive legal scrutiny in a way a widget never can.
3. Document — prove it
Once the site conforms, we produce a VPAT / Accessibility Conformance Report describing your status against each WCAG criterion, plus a published accessibility statement. Procurement teams and plaintiffs’ attorneys both ask for this; having it ready signals good faith and a documented commitment to the conformance levels (A, AA, and where relevant AAA) you’ve reached.
4. Monitor — stay there
Compliance decays. A new product page, a theme update, or an embedded form can quietly reintroduce barriers. Accessibility monitoring re-tests on a schedule and flags regressions before they become exposure — far cheaper than re-remediating after a complaint.
Why one partner beats a stack of point tools
When the audit team, the developers, and the documentation come from different vendors, issues fall through the gaps and nobody owns the result. As one website ADA compliance company handling all four phases, we keep a single thread from the first scan to the signed VPAT — and an accessibility consultant stays available to your team for the judgment calls in between.
Why we’re anti-overlay
The biggest myth in this space is that an accessibility overlay makes you compliant. It doesn’t. Overlays inject JavaScript that tries to patch a page at runtime, but they don’t repair the source HTML or content — so the experience for real screen reader and keyboard users often stays broken or gets worse. Thousands of ADA web lawsuits are filed in the U.S. each year, and many name businesses that had an overlay installed. The durable answer is fixing the code. Compare the two approaches in overlay vs manual remediation, and see independent guidance from the W3C Web Accessibility Initiative and WebAIM.
Who this is for
- Businesses that received a demand letter and need fast, documented remediation — start with our demand-letter guide
- Small businesses proactively reducing legal risk — see ADA compliance for small business
- Ecommerce and service sites that need the whole problem owned end to end
A note on scope: this page explains technical compliance, not legal strategy. If you face an active claim, pair our remediation work with advice from a qualified attorney.
Start with a free scan
The fastest way to see where you stand is a free accessibility scan. It surfaces the most common WCAG 2.1 AA issues on your site and gives us — and you — a concrete starting point for the audit. For federal-facing requirements, Section508.gov is a useful reference alongside our review.