Our Accessibility Services

Curbcut’s web accessibility services take a website from “probably not compliant” to genuinely usable by everyone — through manual auditing, hands-on code remediation, real assistive-technology testing, formal documentation, and ongoing monitoring. Every engagement is human, code-level work measured against WCAG 2.1 AA. We never install an overlay.

How our services fit together

Accessibility isn’t a single product you buy once. It’s a sequence — measure, fix, prove, and maintain — and each Curbcut service maps to one of those stages. You can start anywhere, but most small businesses move through them in order.

Beneath all of it sits one principle: real conformance comes from changing the underlying HTML, ARIA, content, and design — the things assistive technology actually reads — not from a JavaScript overlay layered on top. If you only remember one thing from this page, make it that.

Why “services,” not a widget

Most businesses arrive here after seeing an ad for an “instant compliance” toolbar. Those accessibility overlays promise a one-line script that makes you ADA-compliant overnight. They don’t work, and the legal record bears that out — businesses running overlays have still received demand letters and been sued, sometimes because the overlay interfered with the screen readers disabled users already rely on.

The reason is simple. The Americans with Disabilities Act (ADA) — specifically Title III, covering “places of public accommodation” — has been applied by courts to business websites, and the Department of Justice (DOJ) has affirmed that the ADA applies to the web. Courts and the DOJ judge accessibility against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG is about the structure and semantics of your page. An overlay can’t rewrite your heading hierarchy, label your form fields, fix your color contrast, or make your custom dropdown keyboard-operable — so it can’t deliver conformance. Here’s the full breakdown of overlay vs manual remediation.

Curbcut’s services exist to do the work an overlay only pretends to do.

The services

1. Website accessibility audit

An audit is where almost every engagement begins, because you can’t fix or prove what you haven’t measured. Our website accessibility audit evaluates your site against all relevant WCAG 2.1 AA success criteria, organized around the four POUR principles — Perceivable, Operable, Understandable, Robust.

Automated scanners are a useful first pass, but they only catch an estimated 30–40% of real issues. The rest — meaningful alt text, logical reading order, keyboard navigation without traps, visible focus, correct ARIA roles, accessible names — require a human. So our audit pairs automated tooling with manual review and real screen reader testing.

You receive a prioritized report: each issue mapped to its WCAG criterion, ranked by severity and user impact, with a clear remediation path. That report becomes the scope document for everything that follows. If you want to understand the methodology first, our guide on how to do an accessibility audit walks through it step by step.

2. Accessibility remediation

This is the core of what we do. Accessibility remediation is the hands-on work of correcting the issues the audit found — in the code, in the content, and in the design system. Typical fixes include:

• Adding accurate alt text to informative images and marking decorative ones correctly
• Fixing color contrast so text meets the 4.5:1 ratio for normal text
• Restoring semantic structure — real headings, landmarks, lists, and tables
• Making every interactive element reachable and operable by keyboard alone, with a visible focus indicator
• Labeling form fields and wiring up clear, programmatic error messages
• Applying ARIA only where native HTML can’t do the job — and removing ARIA that does more harm than good
• Ensuring custom components (menus, modals, carousels, tabs) work with assistive technology

We work in your actual codebase — WordPress, Shopify, Webflow, Squarespace, Wix, or a custom stack — so the fixes are durable. The result is a site that conforms because the code conforms, not because a script is masking the problems. See exactly how we make a website ADA compliant.

3. Accessibility testing services

Fixing isn’t finished until it’s verified. Our accessibility testing services confirm that remediated issues actually resolve for the people who depend on them. That means manual accessibility testing with the assistive technologies real users run:

• NVDA and JAWS on Windows
• VoiceOver on macOS and iOS
• Keyboard-only operation across every interactive flow
• Zoom and reflow at 200% and 400%
• Color-contrast and focus-visibility checks

The difference between automated and manual testing matters enough that we wrote a full guide on automated vs manual accessibility testing. The short version: tools tell you a button has no accessible name; only a human listening to a screen reader can tell you the checkout is actually completable.

4. ADA compliance services

If you’d rather not assemble the pieces yourself, our ADA compliance services bundle audit, remediation, testing, and documentation into one managed engagement with a single point of contact. This is the most common choice for small businesses that want the outcome — a conformant, defensible website — without managing each stage.

It’s also the difference between hiring a general web developer and hiring an accessibility specialist. Most developers have never tested with a screen reader or read the WCAG success criteria. ADA compliance services bring the specialized expertise, the manual testing, and the paperwork (a VPAT and an accessibility statement) that a general shop usually can’t. If you run a smaller operation, our overview of ADA compliance for small business explains how this scales down sensibly.

5. VPAT / Accessibility Conformance Report

A VPAT (Voluntary Product Accessibility Template) becomes an Accessibility Conformance Report (ACR) once it’s completed for your site. It’s a standardized document describing, criterion by criterion, how your site measures up to WCAG 2.1 AA and Section 508 of the Rehabilitation Act — the federal standard that governs technology bought by U.S. government agencies.

You’ll typically need a VPAT / Accessibility Conformance Report when selling to government, education, healthcare, or enterprise buyers, whose procurement processes require it. We produce honest, accurate VPATs grounded in real testing — not aspirational ones — because an inflated VPAT is its own liability. Curious how the standards differ? Our explainer on ADA vs Section 508 vs WCAG clears up the common confusion.

6. Accessibility consultant

Sometimes you need expertise before, during, or alongside the build rather than a fix after the fact. An accessibility consultant embeds with your team to set standards, review designs and code, train developers, and steer a redesign so accessibility is built in from the start — which is far cheaper than retrofitting. This is ideal for agencies, product teams, and organizations doing continuous development.

7. Accessibility monitoring

A website is never “done.” New blog posts, product pages, theme updates, and third-party scripts can quietly reintroduce barriers. Accessibility monitoring keeps watch — combining automated scans with periodic manual spot-checks — so regressions get caught and fixed before they become liabilities. It’s how you stay compliant after the initial work, not just on launch day.

Which service do you need?

Not sure where you fall? Run a free accessibility scan — it gives you a quick, no-pressure snapshot of where your site stands, and we’ll tell you which service actually fits.

How a typical engagement works

For most small businesses, the path looks like this:

1. Scan or scope. A free scan or an intro call establishes rough size and risk.
2. Audit. We test against WCAG 2.1 AA — automated plus manual, with real screen readers — and deliver a prioritized report.
3. Remediate. We fix the issues in your actual code, on a fixed timeline.
4. Test and verify. We re-test with assistive technology to confirm each fix holds.
5. Document. We produce an accessibility statement and, where needed, a VPAT.
6. Monitor. Optional ongoing checks keep you compliant as the site changes.

Every step is real, human work. None of it is replaceable by a widget.

What this costs — and what’s at stake

Pricing depends on your site’s size and complexity, which is exactly why we audit before quoting remediation. Our ADA compliance cost page breaks down realistic ranges for each service so you can budget honestly.

It’s worth being clear-eyed about the alternative. Thousands of ADA web-accessibility lawsuits are filed every year, the large majority targeting small and mid-sized businesses, often through demand letters sent by repeat plaintiffs. A documented, conformant site is both the right thing to do for the roughly one in four U.S. adults living with a disability and a meaningful reduction in your legal exposure. (This page is general information, not legal advice — for your specific risk, talk to an attorney. Authoritative starting points include ADA.gov, the W3C Web Accessibility Initiative, WebAIM, and Section508.gov.)

Start with a clear picture

The fastest way to know which service you need is to see where you stand. Run a free accessibility scan for an instant first read, or go straight to a full accessibility audit for the complete, prioritized picture. Either way, you’ll get an honest assessment and a real plan — no overlays, no shortcuts, no guesswork.